Office Coffee App — Redefining the Dine-In Experience
Role
Product Designer
Platform
Duration
2 MONTHS
OVERVIEW
COMPANY
Office Coffee is more than a cafe. It is a staple for the professional community in Banjarmasin, known for its modern-industrial atmosphere and work-from-cafe culture. The space faced a familiar challenge: keeping the guest experience seamless during peak hours. This project focused on designing a dine-in app to connect physical comfort with digital convenience.
MY ROLE
As Product Designer, I led this project end to end. My responsibilities included competitive and user research, concept exploration and prototyping, UX/UI and interaction design, user flow mapping, and cross-functional collaboration with engineering and the PM.
Defining Requirement
FEATURE For MPV
Design
Dine in order from mobile apps
Guests can browse the full menu, customize their order, and place it directly from their phone without waiting for staff. Designed for speed and clarity during busy hours.
SEAMLESS Payment
Multiple payment methods supported in a single, frictionless flow. Guests can pay instantly without juggling cash or waiting for a bill.
TRACK DINE-IN Transaction
Guests can follow their order status in real time from placement to preparation. Reduces anxiety and removes the need to flag down staff for updates.
LOYALTY POINT
Every order earns points that can be redeemed on future visits. A simple way to reward regulars and encourage repeat visits.
MEMBERSHIP OFFICE COFFEE
Tiered membership with exclusive perks for frequent guests. Designed to deepen loyalty and give top customers a reason to keep coming back.
impact
Design Impact
Transaction per month
Order per month
Total User
Membership User
Designed & Developed by Randy Varianda